Pioneer Plane LLC — Terms of Service
Last updated: March 2026
1. Agreement to Terms
By accessing the Pioneer Plane LLC website or using any Pioneer Plane LLC software products (including SignalSense, File Dispatcher, and any future products), you agree to be bound by these Terms of Service. If you do not agree, do not use our website or products.
Age Requirement. You must be at least 17 years of age to use SignalSense. You must be at least 13 years of age to use any other Pioneer Plane LLC products or website. By using our products, you represent that you meet the applicable age requirement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these terms on your behalf.
2. Entertainment and Parody Disclaimer — SignalSense
IMPORTANT: PLEASE READ THIS SECTION CAREFULLY.
SignalSense is provided strictly for entertainment, curiosity, and educational purposes. AI-generated translations, analyses, intent interpretations, and response suggestions are approximations produced by artificial intelligence. They may be inaccurate, misleading, incomplete, contextually inappropriate, or entirely wrong.
You must not rely on SignalSense for:
Relationship decisions or conflict resolution
Professional, workplace, or legal communication where accuracy matters
Medical, therapeutic, or mental health advice
Any situation where miscommunication could cause harm to you or others
SignalSense is not a substitute for professional counseling, therapy, or communication coaching. If you are experiencing relationship difficulties or communication challenges that affect your wellbeing, please consult a licensed therapist, counselor, or other qualified professional.
Pioneer Plane LLC makes no representations or warranties regarding the accuracy, reliability, or appropriateness of any AI-generated content. You use SignalSense entirely at your own risk and discretion.
3. Description of Products
SignalSense is an iOS keyboard extension and companion application that uses artificial intelligence to rewrite text messages in different communication tones and to provide approximate interpretations of incoming messages. It operates within third-party messaging applications and is not itself a messaging platform.
File Dispatcher is a macOS application that monitors designated folders and organizes files based on user-defined rules and optional AI-assisted categorization. All file processing occurs locally on the user's device.
4. AI Processing and Third-Party Providers
Our products may transmit user-provided text to third-party AI service providers (including but not limited to Google Gemini, Anthropic Claude, and OpenAI) for processing. This transmission occurs directly from your device to the AI provider's servers.
Pioneer Plane LLC does not store, log, retain, or have access to the content of messages or text processed through our products. You acknowledge that text sent to third-party AI providers is subject to those providers' respective terms of service and privacy policies.
Local Data Storage. User-created data such as conversation profiles, communication trait selections, mode preferences, and translation history is stored locally on your device only. This data is not transmitted to Pioneer Plane LLC servers. You are responsible for backing up your device. Uninstalling our products will permanently delete locally stored data.
You are responsible for reviewing the privacy practices of any AI provider used through our products. Pro tier users who supply their own API keys are solely responsible for their relationship with their chosen provider.
5. User Accounts and Subscriptions
Certain features of our products are available only through paid subscriptions or in-app purchases, managed through the Apple App Store. Subscription billing, renewals, and cancellations are governed by Apple's terms and policies.
Free tier usage is subject to daily limits that Pioneer Plane LLC may adjust at any time. Pro tier features are available via subscription and may include higher or unlimited usage, additional AI providers, and advanced features.
To manage or cancel a subscription, visit Settings > Apple ID > Subscriptions on your iOS device.
Refunds. All subscription billing and refund processing is handled by Apple through the App Store. Pioneer Plane LLC does not process payments directly and cannot issue refunds. To request a refund, visit reportaproblem.apple.com or contact Apple Support. We have no ability to override Apple's refund decisions.
6. Acceptable Use
You agree not to use our products to:
Harass, deceive, manipulate, or cause harm to any person
Generate content that is illegal, defamatory, threatening, or abusive
Impersonate another person or misrepresent the origin of communications
Attempt to reverse-engineer, exploit, or circumvent usage limits or security measures
Use automated systems to access our products in a manner that exceeds reasonable personal use
Pioneer Plane LLC reserves the right to suspend or terminate access for users who violate these terms.
7. Intellectual Property
All content, software, designs, trademarks, and other intellectual property associated with Pioneer Plane LLC products and website are owned by or licensed to Pioneer Plane LLC. You may not copy, modify, distribute, sell, or create derivative works from our products or content without prior written permission.
8. Website Use
You may access our website for personal, informational purposes. You may not republish, sell, rent, sub-license, reproduce, or redistribute website content. Pioneer Plane LLC is not responsible for content on third-party websites linked from our site.
9. Cookies
Our website may use cookies necessary for basic functionality. We do not use tracking cookies or third-party analytics cookies. If optional cookies are used in the future, you will be given the choice to accept or decline them.
10. Disclaimer of Warranties
OUR PRODUCTS AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that our products will be error-free, uninterrupted, secure, or that AI-generated outputs will be accurate, appropriate, or suitable for any purpose.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIONEER PLANE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE OUR PRODUCTS OR WEBSITE.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO PIONEER PLANE LLC IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under applicable law.
12. Indemnification
You agree to indemnify and hold harmless Pioneer Plane LLC, its officers, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our products, your violation of these terms, or your violation of any third party's rights.
13. Modifications
We reserve the right to modify these terms at any time. For material changes — including changes to pricing, liability limitations, arbitration terms, or data handling practices — we will provide at least 30 days' notice via the app, our website, or email before the changes take effect. Non-material changes (typo corrections, clarifications, formatting) may be made without advance notice. The updated date at the top of this page reflects the most recent revision. Your continued use of our products after the notice period constitutes acceptance of the revised terms. If you do not agree to the revised terms, you must stop using our products before the changes take effect.
14. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law provisions.
15. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Informal Resolution First. Before initiating any formal dispute proceedings, you agree to contact us at support@pioneerplane.com and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved this way.
Binding Arbitration. If we cannot resolve a dispute informally, you and Pioneer Plane LLC agree that any dispute, claim, or controversy arising out of or relating to these terms or your use of our products shall be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in the State of Wyoming or, at your election, via telephone or video conference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver. YOU AND PIONEER PLANE LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
Small Claims Exception. Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdiction.
Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to support@pioneerplane.com within 30 days of first using our products. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, you and Pioneer Plane LLC agree to submit to the exclusive jurisdiction of the courts of the State of Wyoming.
16. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between you and Pioneer Plane LLC regarding your use of our products and website, and supersede any prior agreements.
18. Contact
For questions about these terms, contact us at:
Pioneer Plane LLC Email: support@pioneerplane.com